SHIPPING POLICY

At Souq Al Mart, we strive to ensure timely and efficient delivery of your orders. Below are the details of our Shipping Policy:

1. PROCESSING TIME:

• Orders are processed within 1-3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

2. SHIPPING METHODS & ESTIMATED DELIVERY TIMES:

• Standard Shipping: 5-7 business days.

• Expedited Shipping: 2-4 business days.

• International Shipping: 10-20 business days (subject to customs clearance).

3. SHIPPING FEES:

• Free shipping on orders above a specified amount.

• Shipping fees vary based on location and the shipping method selected.

4. ORDER TRACKING:

Once shipped, you will receive a tracking number via email for real-time order tracking.

5. SHIPPING RESTRICTIONS:

We currently do not ship to P.O. Boxes or certain remote locations.

CONTACT INFORMATION:

• Phone: +971-50-9551600

• Email: info.souqalemarat@gmail.com

• Address: Al Mamzar, Dubai, UAE